January
Defining and Measuring Quality in Teaching and Learning
Dr Diane Phillips and Fiona Dunlop - 27 January
This training day will explore the subject of quality in the classroom, from both an 'internal' and 'external' perspective. The session looks at the following questions: What do we mean by "quality"? What is good teaching? How do we recognise when successful learning is taking place? Can we measure teaching and learning? Which criteria might be useful? By reviewing recordings of teachers in action we can compare our views about good practice. This training day also explores the steps academic managers can take to achieve and maintain quality: Making expectations and standards clear; giving guidance and support; providing useful feedback; raising self-awareness; and providing targeted CPD.
To download a copy of the course outline click here
To download a copy of the booking form click here
For further information please contact Beth Macchi on training@englishuk.com or 0207 608 7960.
Making the Change - from Expert to Manager
Veronica Broomes - 28 January
Many in education are expert at what they do. They impart specialist knowledge to a range of learners with a diversity of learning styles and are experts at classroom management. However, when such experts are promoted, they find they require much more than expert knowledge to manage teams, budgets and develop their personal brand in their senior role. This workshop is designed to equip these specialists with skills and techniques to reflect a range of management styles, develop strategies for increased effectiveness in managing time and people and create personal action plans to grow successful teams.
To download a copy of the course outline click here
To download a copy of the booking form click here
For further information please contact Beth Macchi on training@englishuk.com or 0207 608 7960.
Project Management: introducing PRINCE 2 methodology
Helen Mattacott - 29 January
A project is essentially a task that requires inputs from several contributors, has clear objectives, specified start and finish dates and generally some limited resource within which to accomplish this.
This session will look at how to successfully deliver a project using PRINCE2 (Projects IN Controlled Environments) - the current version of a project management methodology used in UK Government, private and public sector organisations. It is designed to be applied flexibly so that the same principles of good practice can be applied to a small project or to one costing millions of pounds.
To download a copy of the course outline click here
To download a copy of the booking form click here
For further information please contact Beth Macchi on training@englishuk.com or 0207 608 7960.
One-2-One: the only way
Mark Waistell - Friday 5th February
This session examines the background to one-to-one teaching and considers why it is requested and also why it is offered. It analyses the skills needed to be a successful one-to-one teacher and compares them with those needed for group teaching. It looks at the advantages and disadvantages of one-to-one and examines the areas of planning, preparation, delivery, materials, relationships, methodologies which work (and those which don’t!) and survival techniques. It will be a very interactive session with participants performing tasks, analysing scenarios, preparing plans and …teaching one-to-one!
To download a copy of the course outline click here
To download a copy of the booking form click here
For more information please contact the Professional Services Officer, Beth Macchi, at training@englishuk.com or 0207 608 7960.
Market Development
Ashley Rowlands - Wednesday 10th February
This training day will explore best practice in the development of new and existing country markets. The session will evaluate which markets are likely to yield the best business opportunities, and the tactics for exploiting these markets. The day is designed for marketing professionals from all education sectors. It will be of particular value to those who are new to the marketing of international education products and services. By the end of this session participants will have the ability to assess and prioritise country markets in terms of their potential and will have identified a range of research and development tactics for specific countries.
To download a copy of the course outline click here
To download a copy of the booking form click here
For more information please contact the Professional Services Officer, Beth Macchi, at training@englishuk.com or 0207 608 7960.
Confident Communication and Professional Image Building
Veronica Broomes - Thursday 11th February
Meeting new clients and speaking to large audiences form part of the role of many senior managers of educational institutions. This requires a high level of presentation skills and ability to communicate with ease before a range of audiences. This one-day workshop will give you practical tools and insights on how to improve your communication skills and be more effective in a range of business situations, from winning new clients to motivating teams, and in strengthening your personal brand achieve a positive image. Participants will develop practical tools and insights on improving effective communication skills and personal image.
To download a copy of the course outline click here
To download a copy of the booking form click here
For more information please contact the Professional Services Officer, Beth Macchi, at training@englishuk.com or 0207 608 7960.
10 Steps to Customer Service Excellence
George Pickering - Thursday 18th February
We all know it's important to get close to the customer and find out what they want, but how do you ensure that you deliver excellent customer service? This participatory workshop will include 10 practical steps you can take to improve the way you treat your customers and hence to improve customer satisfaction. The workshop will include: Obtaining feedback from clients; Creating a customer service strategy; Training service staff; Handling complaints; Enhancing your moments of truth and devising service standards.
To download a copy of the course outline click here
To download a copy of the booking form click here
For more information please contact the Professional Services Officer, Beth Macchi, at training@englishuk.com or 0207 608 7960.
Developing a Performance Management System
George Pickering - Friday 19th February
Performance management is the ongoing communication between managers and their staff to achieve mutually agreed objectives. This participative workshop will help you: Understand the basic principles of performance management; Devise a performance management system that is relevant to your context; Review the different ways of communicating effectively with employees; Evaluate your own and staff performance; Conduct effective performance reviews/appraisals; Set compelling goals and performance standards and deal with poor performance.
To download a copy of the course outline click here
To download a copy of the booking form click here
For more information please contact the Professional Services Officer, Beth Macchi, at training@englishuk.com or 0207 608 7960.
Pay Per Click Campaign and Search Engine Optimisation
Manuel Valles Cerezuela - Tuesday 23rd February
With more and more potential clients searching for courses on the Internet can you afford to be missing out? Do you have the feeling that you could be gaining more sales if only you knew how to promote your business more effectively through your website? This down to earth and dynamic training day will help you to identify which Internet Marketing strategy is suitable for your business. You’ll learn how to set up a Google AdWord account, interpret statistics and understand what is required for your website to be fully optimised for search engines.
To download a copy of the course outline click here
To download a copy of the booking form click here
For more information please contact the Professional Services Officer, Beth Macchi, at training@englishuk.com or 0207 608 7960.
Social Media Marketing and Conversion Analysis
Manuel Valles Cerezuela - Wednesday 24th February
Internet Advantage presents a very practical seminar on how to discover the favourite social networks of your potential clients and how to make the most of them in order to achieve: quality traffic, leads, online visibility, enhanced reputation, a community that will establish your website as a favourite and as a result generate SALES! By analysing your statistics you will find out: what interests your potential clients, if you are heading in the right direction, if your conversion rates need to be improved, what needs to be maintained, deleted or improved, how to improve your return on investment and the relevant strategies to be implemented.
To download a copy of the course outline click here
To download a copy of the booking form click here
For more information please contact the Professional Services Officer, Beth Macchi, at training@englishuk.com or 0207 608 7960.
Maximising Your Strengths as a Manager
Helen Mattacott - Thursday 25th February
How to be a more effective, empathic manager, and maximise the performance of your staff. Are you getting the most from your key contributors? Do you want to get the most out of your key performers and deal with poor performers effectively? Use this as a non-threatening environment to discover the strengths and challenges in your personal management style. Learn the impact your behaviour has on your staff and find out how to play to their strengths. The aim is to make you, and those you manage, more effective.
To download a copy of the course outline click here
To download a copy of the booking form click here
For more information please contact the Professional Services Officer, Beth Macchi, at training@englishuk.com or 0207 608 7960.
Making CPD Work
Keith Harding - Friday 26th February
Continuing Professional Development is becoming increasingly important, providing the bridge between qualifications as well as marking out the route to improved job performance and satisfaction. But what constitutes effective CPD? Who can benefit from it, and what are the factors that work against its effectiveness? This session looks at different ways in which a CPD programme can be beneficial for all staff and management, whilst at the same time not being inefficient in terms of time or money. The session is aimed at school and academic managers, teachers and administrative staff, and is relevant to both private sector and state sector institutions.
To download a copy of the course outline click here
To download a copy of the booking form click here
For more information please contact the Professional Services Officer, Beth Macchi, at training@englishuk.com or 0207 608 7960.
