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BREAKOUT A: 12:00 – 12:30

A1: Student visas: a review of changes in 2013
- Nichola Carter, Principal, Carter Thomas Solicitors 
Over the last 12 months, while outright revocation action against Tier 4 sponsors may have slowed down considerably, the relentless pace of policy change has continued unabated. A number of new initiatives have been introduced, including the genuine student rule, formal right-to-study immigration checks, premium sponsor status, a narrowing of the definition of pre-sessional courses and a new government goal to increase the number of genuine international students studying in the UK. In this session we will cover all these areas and more and ensure that delegates are fully up to date.

A2: Auto-enrolment: practical advice, guidance and pension solutions for Study UK members
- Adam Smallman, Endsleigh Financial 
Legislation requiring employers to provide and contribute to a qualifying pension scheme on behalf of their employees is currently being phased in across the UK. This session will provide detail on these requirements to enable members to build up an understanding of obligations and timescales for their own specific situation. The session will also present practical solutions for Study UK members including the ‘Study UK Group Personal Pension Scheme’ - the low-cost, comprehensive solution to meet auto-enrolment requirements.

A3: The who, what, why, when of data reporting to HESA
- Alison Berry, Head of Institutional Liaison, HESA
- Dan Kidd, Head of Training, HESA

The session will introduce delegates to the importance of data submissions to the Higher Education Statistics Agency (HESA), in the context of the new reporting arrangements for designated courses and the Key Information Sets (KIS). The HESA breakout session facilitators will be on hand to provide an overview of the process from start to finish, context around the Higher Education information landscape, and answer any questions you might have.

BREAKOUT B: 12:35 – 13:10

B1: University – Private Partner agent success models in emerging markets!
- Stuart Rennie, SJ Rennie Consulting 

  • Developing a linked and embedded strategy with partner Universities
  • Putting in place a strategic agent development plan in difficult and emerging markets
  • Rewarding, managing, auditing, loving and working the agents
  • Targets, targets, targets
  • Case study Plymouth University/PUIC (Navitas)

B2: The shifting VAT landscape for private education 
- Guy Haines, Senior Indirect Tax Manager, PricewaterhouseCoopers
- Jeffery Hall, Senior Indirect Tax Manager, PricewaterhouseCoopers 
This session will take a detailed look at VAT law developments for private providers of education. We will identify opportunities, risks and challenges that the sector will face in the coming months and years. Specifically we will consider:

  • Session Summaries
  • the HMRC consultation process and where this is likely to lead
  • the EC’s review of public sector exemptions and the solutions under consideration
  • recent case law including a report on the recent Finance and Business Training Upper Tribunal case
  • HMRC’s legislation: risks and opportunities

The session will look at the impact on a wide range of providers including HE, FE and Vocational and EFL. It will also look at the position for those who would like to exempt their education, and those who would prefer to remain as fully taxable.

B3: Good practice in student complaints handling
- Christine Child, Adjudication Manager, Office of the Independent Adjudicator
- Neil Hart, Assistant Adjudicator, Office of the Independent Adjudicator
- Ellie Russell, NUS 
This session will introduce delegates to the work of the OIA (Office of the Independent Adjudicator), which provides an independent scheme to review student complaints against Higher Education Institutions, including academic appeals. The session facilitators will provide detailed guidance on good practice in handling student complaints, as well as advice on reducing the number of formal complaints through the effective engagement of students.

BREAKOUT C: 16:40 – 17:10

C1: UK HE specific course designation and student number controls
- Gordon McKenzie, BIS
- Yvonne Hawkins and Katherine Penry, HEFCE 
The Department for Business, Innovation and Skills has introduced new conditions which providers need to meet in order for their students to access publicly funded grants and loans in England. It has also announced that student numbers will be controlled from the 2014/15 academic year. In this session HEFCE and BIS colleagues will give an overview of the new designation requirements and explain how the number control system will operate.

C2: Marketing education: trends and techniques
- Emma Leech, University of Nottingham, Chair of CIM HE Market Interest Group 
This session will look at advances in international marketing with a focus on how to build brand, reputation and profile to support recruitment. It will cover concepts and practical tools to help you build, develop and leverage advocacy networks with a focus on online, digital, web and communications techniques that deliver.

C3: Introducing the new AS and A levels
- Anna Paige, Deputy Director, Qualifications and Assessment, Department for Education
- Jeremy Benson, Director of Policy, Ofqual 
The session will cover the policy and regulatory context for the reforms, and the implementation timetable. It will outline the proposed changes to subject content, and the regulatory requirements for reformed A levels. It will provide an opportunity to discuss the impact of the changes on school and college teaching arrangements and on university admissions.